SERVICE AGREEMENT AND CONTRACT

TERMS AND CONDITIONS: (Customer requesting service, hereinafter Customer), agrees to the following terms and conditions for the use of described equipment and services. This Agreement and Contract, (hereinafter Agreement), shall include ALL use of containers (dumpsters) and services from RVO Rolloff Companies LLC (hereinafter RVOCO).

RVO Rolloff Companies LLC provides waste-removal and disposal services. Any container provided is incidental to the service and remains under the exclusive control of RVOCO. No lease or rental of tangible personal property is intended or provided.

ADDITIONAL TONNAGE: For containers weighing more than the given tonnage allowance, additional tonnage fees of $60.00 per ton will be billed for Bloomington-Normal, Peoria and surrounding areas. Additional tonnage fees of $80.00 per ton will be billed for Champaign-Urbana and surrounding areas.

Service Length: We will automatically pick up the container at the end of the reservation. You may request a pick-up of your container online or contact us via phone (to schedule a pick-up date. You will be billed a daily fee of: $50.00 per day for 10, 15, 20 and 30 cubic yard dumpsters kept past the original service period. Any dumpster out longer than 120 days will be automatically picked up.

PAYMENT: Payment for all base fees as well as any known additional daily usage fees will be due before delivery of the container. Any additional fees due to overage, contaminated load and/or fines not paid for before delivery are due within 7 days of container pick up. Customer must call to schedule pick up. Unless otherwise agreed the customer shall make PAYMENT IN ADVANCE for all quoted service, by either Major Credit Card, Cash, Money Order or Pre-approved personal or business check. Customers paying via Cash, Check, or Money Order are subject to a security deposit, the amount of such deposit to be determined at the time of order. Customer further agrees to pay any and all additional charges, such as over service weight landfill charges, additional daily usage service fees, no haul fees, fees incurred as a result of weights in excess of pre-included amounts, any costs as a result of damage to company equipment from customer negligence, or from removal of hazardous or prohibited materials. Customers that pay by credit card and incur additional fees will have the credit card charged for those fees. Customers with a deposit on file will have any additional charges deducted from the deposit prior to any refund being issued. In the event Customer fails to perform its obligation to remit payment, or is otherwise in breach of this Agreement, and payment is collected through an attorney, collection agency, or other proceedings, then Customer agrees to pay in addition to the amount due, reasonable attorney fees, court costs, interest and other applicable fees. Customer further agrees that RVOCO, by providing its container(s) and services, has improved the property where placed, and is entitled to file a Mechanics Lien therefore, in the event of non-payment. Any outstanding balance not paid within 30 days will begin to accrue at 24% interest from the date of pick up until paid in full. There will be a minimum of $25.00 for late fees.

USE OF CONTAINER: While refuse containers (dumpsters) are in Customer's possession, Customer will not place or allow to be placed into the dumpster substances hazardous to health such as toxic or corrosive materials or liquids, such as the following:

Any liquids of any kind whether contained or not; cans, drums or other containers of any kind unless they are empty and crushed, so incapable of carrying any liquid.

Medical waste or animal carcasses of any kind or quantity.

Any other material not listed above however considered unsuitable for containment, i.e.: malodorous waste, including but not limited to: asbestos, paint, tires, gas bottles, refrigerators, freezers, television sets, fluorescent tubes, light bulbs, vehicle batteries, computer monitors, liquids and solvents.

Extremely heavy materials such as dirt, rock, or concrete. Please let us know so that we can help you dispose of such heavy items in a more efficient manner.

Do not fill any dumpster higher than the top of its sides in order to prevent spillage of material from the refuse dumpster either while stationary or in transit.

Do not light fires in the dumpster. This is prohibited.

The material to be collected and disposed of by RVOCO, pursuant to this Agreement, is solid waste generated by Customer excluding hazardous materials or materials that require a hazardous or toxic license or permit to transport. Hazardous Materials shall mean any substance that is toxic, ignitable, reactive, corrosive, acidic, radioactive, volatile, highly flammable or explosive and that is regulated by any local, state, or federal government. Hazardous materials include, but are not restricted to, asbestos, polychlorinated biphenyls (PCB) and petroleum. Title to and liability for any waste excluded above shall reside with Customer and Customer expressly agrees to defend, indemnify and hold harmless RVOCO from and against any and all damages, penalties, fines and legal liability resulting from and arising out of such waste excluded above.

LIABILITY FOR EQUIPMENT: Customer acknowledges that it has the care, custody, and control of the equipment owned by RVOCO and accepts responsibility and liability for the equipment and its contents except when it is being physically handled by employees of RVOCO. Therefore, Customer expressly agrees to defend, indemnify, and hold harmless RVOCO from and against any claims for loss or damage to property, or injury or death of person or persons, resulting from or arising in any manner out of Customer use or operation of any equipment furnished under this Agreement.

You are responsible for permits, placards, safety cones, caution tape and any other safety equipment needed or required by the city, county, state or HOA under whose jurisdiction in which you reside.

Please note: Dumpsters must not obstruct sidewalks or roadways. If a dumpster restricts access to these areas, you are responsible for obtaining all necessary permits and signage

ACCESS, GROUND CONDITIONS, DAMAGE TO PROPERTY: Customer will be responsible for the provision of free and suitable access to and from the delivery site (including the removal and reinstatement of local obstructions), road load limit permits and for ensuring suitable ground conditions for the delivery, placement, and removal of the dumpster. Customer acknowledges that RVOCO shall not be liable for any damages to pavement, ground, curbing or other surfaces, or subsurface utilities, including, but not limited to, sprinkler heads and water lines, resulting from RVOCO trucks servicing the containers.

REMOVAL OF CONTAINER: In the event Customer is in default of this Agreement, RVOCO may enter upon the premises where the container is located, without notice, and take possession of and remove it at Customer's expense, all without legal process. Customer hereby waives any claims for damages from any such entry, taking, or removal. Customer is responsible for properly closing and locking the rear door prior to scheduling a pick up. Please contact us if there is any difficulty closing and/or locking the rear door. RVO Rolloff Companies LLC will not be responsible for any damage or liability as a result of the rear door not being closed upon pick up.

RATE ADJUSTMENTS: RVOCO reserves the right to adjust its rates based upon increases or decreases in fuel costs, disposal facility costs or due to changes in local, state or federal laws and regulations.

LOADING OF CONTAINERS/NO HAUL FEE: All containers must be loaded uniformly and shall not be overloaded by weight on either side or end of the container or above the top rail. RVOCO reserves the right not to remove the container from Customer's job site if the container has been deemed too heavy or overloaded by any means to transport safely by RVOCO. In said case, if the container is not loaded properly or is too heavy to pick up, Customer will be required to offload the container until RVOCO can safely transport it. Customer may be subject to a haul fee of $150.00 if deemed necessary by RVOCO. A haul fee is encountered when RVOCO has been called to Customer's job site with no services rendered by RVOCO.

RETURNED CHECK POLICY: There will be a set fee of $35.00 for any payment received by RVOCO that is deemed insufficient funds.

CANCELLATION POLICY: If you need to reschedule your scheduled delivery appointment, please call RVOCO and a customer service representative will be able to help you reschedule. Cancellation Insurance is available for only $25.00 and covers orders not completed.

If you cancel your delivery between 24-48 hours of the day of the scheduled delivery appointment a cancellation fee of $75 will be imposed. If there is a cancellation 24 hours or less, if the truck is on its way, or If you cancel after the container has been delivered, there is no refund.

EMAIL, PHONE, AND TEXT COMMUNICATION: By placing an order with RVOCO, you authorize us to reach out to you via email, telephone, and text message communication regarding your current order, changes to your account, and marketing promotions. For marketing messages, you may opt out at any time.

AUTHORITY: Customer represents and warrants that he/she has read the document and understands its contents and either Customer personally, or is duly authorized by Customer to execute this Agreement, and agrees to reimburse RVOCO for all expenses or damages incurred. Customer understands and agrees that all services rendered to the individual/company for whom he/she is the responsible party are charged directly to him/her and that he/she is personally responsible for payment. Customer understands that if service is suspended or terminated, any fees for services rendered will be immediately due and payable.

The complete check out and purchase of these containers hereby agrees to and is equivalent to a signature of agreement for all of the above terms and conditions.

Terms & Agreement